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Hardware maintenance

 

To understand each unique vendor technology in finance infrastructure and to communicate effectively with the various specialists and technicians is a challenge. BS/2 can help simplify management, provide solutions how to cut costs and boost performance with onsite and remote hardware maintenance services from a single source.

BS/2 is a leading company which provides hardware maintenance service in FSU region. BS/2 combines extensive experience, technical know-how and sophisticated management procedures with a nationwide team of accredited service engineers helps simplify administration, improve overall Hardware responsiveness, accountability and management, freeing customers staff to focus on initiatives to drive new business value.

BS/2 hardware maintenance services portfolio offers a range of customized hardware support services to help you resolve hardware issues quickly and conveniently:

 

  • Installation, maintenance and repair of technical equipment
  • Replacement of spare parts and repairs
  •  Hardware and software maintenance
  • Integration of software and technical equipment
  • Consulting and training

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    Highly skilled and experienced BS/2 team to fix hardware faults and failures as fast as possible and reach cost effectiveness offers hardware outsourcing services.

     

    Highlights:

     

  • SW and HW service management with a single point of accountability
  • Vendor coordination, maintenance transition and delivery management
  •  Problem reporting, tracking and measurement
  • Administration management  with ProView monitoring program
  • Weekly/monthly reports presentations
  • Suggestions proposals (ATM location selection, avoidance downtime)
  • Maintenance and problem management, repair coordination
  • Advices on inappropriate supervision of equipment operation and configuration

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    BS/2 professionals possessing certificates issued by the German corporation Wincor Nixdorf and sound practical experience organize trainings concerning the hardware maintenance issues and issue special certificates. Mobile trainings are carried out in the English and Russian languages in the premises of BS/2 customers.

     

    Please, contact us for more information.